RETURN POLICY
At Samadhi Moss we are committed to providing you with the highest quality sea moss products. Our sea moss gels are made to order, while our dried moss, shilajit, and freeze-dried powder are meticulously hand-crafted and packaged monthly to ensure freshness and potency.
Returns & Exchanges
Our non-perishable items, including dried moss, shilajit, and freeze-dried powder, are non-refundable. These products are produced in small batches, and unless an entire batch is deemed faulty, refunds and exchanges cannot be accommodated.
Our non-perishable items, including dried moss, shilajit, and freeze-dried powder, are non-refundable. These products are produced in small batches, and unless an entire batch is deemed faulty, refunds and exchanges cannot be accommodated.
No refunds. Exchanges are only applicable for perishable sea moss gels in cases of visible damage or tampering upon delivery. This includes instances such as a broken jar, a popped lid, or if the product arrives warm with melted ice packs. Visible mold spores upon recieving also qualify for an exchange. Please provide photographic evidence when requesting an exchange.
No refunds. Exchanges are only applicable for perishable sea moss gels in cases of visible damage or tampering upon delivery. This includes instances such as a broken jar, a popped lid, or if the product arrives warm with melted ice packs. Visible mold spores upon recieving also qualify for an exchange. Please provide photographic evidence when requesting an exchange.
